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A fresh and extensive range of backcare seating products

ERGO DESIGN

Parkside Mill, Walter Street, Blackburn

Lancashire, BB1 1TL

01254 673400

WARRANTY INFORMATION

Thank you for your interest in the products and services of Ergo Design®.

This Limited Warranty applies to products purchased from Ergo Design®.

 

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, Ergo Design® will repair or supply replacement parts for products that prove defective due to improper material or workmanship, under normal use and maintenance.

 

What will we do to correct problems?

Ergo Design® will repair the product at no charge, using new replacement parts.

 

How long does the coverage last?

The Warranty Period for the products purchased from Ergo Design® is product specific and can be found on the individual product pages on this website.

A replacement part assumes the remaining warranty of the original product.

 

WARRANTY DOES NOT APPLY TO PRODUCT DEFECTS, DAMAGE, FAILURE OR LOSS RESULTING FROM:

• Normal wear and tear.

• Abuse, misuse, or accident (including, without limitation, use of product in unsuitable environments or conditions).

• Alteration or modification of the product.

• The substitution of any unauthorised components for use in the place of Ergo Design® components.

 

What do you have to do?

To obtain warranty service, you must first contact us with image or video for us to determine the problem and the most appropriate solution for you.